FREQUENTLY ASKED QUESTIONS

Yes, you can at the Ticket Kasse but available depends on venue capacity. We highly advise purchasing tickets in advance.

Children under 9 years old enter for free.

Yes, re-entry is allowed with a Stamp provided at the Info Stand.

Once capacity is reached, no additional guests can enter. We strongly recommend purchasing tickets in advance.

Tickets can be purchased on the "Tickets"(https://www.japanfoodfest.ch/tickets) page.

Yes, this is an indoor event. It will take place regardless of weather conditions.

Yes, several Paid parking houses are also available around the area. We highly advise to take public transportation as the venue is a 5 minute walk from Oerlikon Bahnhof.

​Yes, We encourage our food stands to have vegetarian and vegan options. The full list of vegetarian and vegan options will be shared in the "Event Booklet" available at the event. Note: Please make sure to ask the server about the ingredients and allergens.

Dogs are allowed but must be kept on a leash and positioned where it is not in the way of guests or staff and where nobody can step on it. Note that venue will be very crowded.

Yes, Halle 550 has step-free access, elevators, wheelchair-accessible entrance, wheelchair-accessible car park nearby as well as wheelchair accessible toilet.

Most vendors accept card payments, and some may also accept cash. Availability of payment methods may vary by vendor.

This event aims to reach everyone who loves Japanese food – may it be Swiss, Japanese or from anywhere around the world. To reach everyone, all communication is done in English. Important information and signs will be available in German.

No, Stand applications for Japan Food Fest Zürich in April is closed.​ If you would like to be in our Stand Contact List for future events, please send us an email.

Please reach us at via the Contact form or send us an email at info@japanfoodfest.ch.(mailto:info@japanfoodfest.ch)

Yes, especially during peak hours (11:00-14:00). We recommend arriving outside these hours or to eat something small beforehand.

No, We recommend bringing only essential items.

Yes, There will be a family dining area and activities for children to enjoy.